Overview
AXA Global Healthcare has protected millions of expatriates across 195 countries for over 60 years. As part of the AXA Group—one of the world’s largest insurance and asset management companies—AXA combines global expertise with local knowledge through offices in London, Singapore, Dubai, and key international hubs. Their plans feature direct billing agreements with 2.1 million+ healthcare providers worldwide, enabling cashless treatment at premier hospitals internationally.
AXA offers flexible coverage that adapts to diverse needs – from long-term expatriates and families to digital nomads, students, and retirees. Coverage areas range from worldwide to region-specific (with optional USA exclusion), with five coverage levels from Foundation to Prestige Plus. Annual and short-term options (3-11 months) provide flexibility for various assignment lengths.
Your guide to AXA Health
Brochures
Key benefits & coverage
Core medical coverage
Comprehensive inpatient and outpatient benefits including hospitalization (private room, ICU, surgery at 100% after deductible), emergency services, prescription drugs, and mental health support through Mind Health service. Pre-existing conditions are excluded, but members can continue coverage when changing employers. Emergency evacuation up to $1 million and repatriation services included as standard.
Additional protection
Virtual Doctor service available 24/7 for consultations worldwide, Second Medical Opinion service backed by 50,000+ specialists, annual wellness screenings, and Mind Health psychological support via phone or video. Optional add-ons available for dental, vision, maternity care, and outpatient treatment. Compare plan options →
- Foundation
- Standard
- Comprehensive
- Prestige
- Prestige Plus
Digital services
The MyIMG member portal and mobile app provide instant provider search across 2.1 million facilities, online claim submission with 81% of eligible claims paid within 48 hours, digital ID cards, and 24/7 multilingual customer support rated 4.8/5 by members. Direct billing eliminates upfront payments at AXA Select network providers. Download/Signup for AXA →
Plans & pricing
Global Health Plans – Five coverage levels designed for long-term expatriates and families requiring comprehensive annual coverage with preventive care and wellness benefits included.
Short-Term Coverage – Specialized coverage for assignments lasting 3-11 months, with same benefits as Foundation or Standard annual plans but flexible duration.
Regional Options – Choose worldwide coverage or exclude USA to reduce premiums (emergency coverage in USA still included on most plans). In the US, AXA partners with the UnitedHealthcare network for extensive coverage.
AXA offers age-banded pricing with options for monthly, quarterly, or annual payments. Pricing factors include location, age, coverage area, and selected add-ons. Get a quote →
Important information
Waiting Periods: Plans cover conditions arising after joining – pre-existing conditions excluded. Immediate coverage available for emergencies and accidents. Full policy terms →
Service Standards: Over 80% of eligible claims processed within 48 hours when all information provided, pre-authorization available for hospital admissions, customer service rated 4.75/5 stars based on 21,000+ responses, 24/7 multilingual support available.
Regulatory: AXA Global Healthcare is part of the AXA Group, serving 105 million customers in 50+ countries. Operating in 173 sovereign nations and 23 territories as of 2023.
Additional Resources
Reviews
Customer reviews
⭐⭐⭐⭐ 4.3/5 based on 1,000+ reviews (Trustpilot)
You can read the reviews for AXA Global Healthcare here →